Guest Testimonials
"Thank you Unforgettable. A truly memorable time. I have a new respect and love of the river."
Julie, Karl & Emma: Melbourne, Victoria
Now it’s time to finalise your last-minute details with us and start preparing for one of the best holidays you’ll ever have! We MUST be notified of the following no later than 4 weeks prior to departure.
On the day – Please ensure you follow this procedure!
Your boarding time is 3pm and you must disembark the houseboat by 9:30am. On arrival you must first check in at the office and complete the relevant paperwork before boarding your boat. Once settled onboard, one of our instructors will join you and take you through the internal operations of the houseboat. After this one of our licensed instructors will then board when available to provide you with your tuition on handling the craft.
We need to know how you would like the bedrooms on your boat made up to suits your group’s sleeping requirements. Beds can zip apart to become singles so we need to know what configuration you would like the beds made up in. Example: 10 passengers on a 5 bedroom boat could be 4 doubles and 1 twin room (maximum of 2 x single beds per room).
How many ice boxes would you like filled up? All boats have at least two large ice boxes for storage of your drinks. Cost is $40 each with the cost deducted from your security bond at the end of your trip. A load of ice consists of 6 x blocks of ice and 3 x 10kg bags of crushed ice, with each ice box holding approximately 4 to 5 cartons of beer plus the ice so they are quite large marine iceboxes!
If you would like to have a campfire on the riverbank, we can arrange for firewood to be stocked onboard your boat. The cost is $50 per load and the cost is simply deducted from your security bond at the end of your trip. A load consists of 2 x 18kg bags of firewood. Please note that we are unable to provide full or part refunds on unused firewood.
Are you bringing any electrical equipment onboard the boat? If so, we need to ensure that anything you are bringing is compatible with our power systems. Hair dryers/hair straightener, electric shavers, mobile phone, and camera chargers are fine – anything apart from that MUST be approved! Failure to gain approval for any electrical appliances could result in damage to the power system for which the hirer is responsible.
You are more than welcome to bring along your own boats and jet skis but please advise the office beforehand if you intend to do so. There are tow arms on the side of the houseboats so your equipment can be easily secured, all you need to bring is a rope to tie the back of your boat onto the houseboat. You also need to bring jerry cans for your fuel and be mindful that your fuel CANNOT be stored on the houseboat at any time. Please ensure that you have your boat licence with you in case Marine and Harbour officers are carrying out checks.
To find out more, please visit our Ski Boat Hire and Dinghy Hire pages.
Did you want to use our easy ordering services? When the final balance is paid, an information pack is sent out which includes all the ordering forms for these services, or simply visit our Food and Drink page to download the order forms. Once completed simply fax the forms to our office no later than 4 weeks prior to departure and your orders will be delivered onto your boat on the day of arrival.
To find out more, please visit our Food and Drink page.
Ski boat, Dinghy and Canoe hire can also be arranged at an additional charge.
To find out more, please visit our Ski Boat Hire, Dinghy Hire and Canoe Hire pages.
We offer a range of additional tours, transfers, and day trips that can enhance your houseboat holiday.
To find out more, please visit our Tours page. Once you have finalised these details, contact Charlotte or Keri on (08) 8569 2559 or Freecall 1300 761 721
All Linen including Sheets, Quilts and Pillows, Bath Towels, Face Washers, Hand Towels, Bath Mats, Tea Towels, Kettle, Coffee Plunger, Toaster, Cutlery, Crockery, Flute/Wine Glasses, Large and Small Glass Tumblers, Sherry/Port glasses, Bakeware, Plasticware, Kitchen Utensils, Electric Knife, Hand Held Stab Blender, Electric Hand Mixer, Gladwrap, Alfoil, Salt and Pepper, Paper Napkins, Paper Towel, Toilet Paper, Garbage Bags, Dishwasher Powder, Rinse Aid, Dishwashing Liquid, Cleaning Cloths, Air Freshener, Fly Spray, Fresh Drinking Water, First Aid Kit, Safety Jackets (Adult size only) and River Maps.
Ducted Air Conditioning, Dishwasher, Microwave Oven, Gas Oven and Cooktop, Electric Fridge, TV, DVD, CD Player, Gourmet 4-Burner Gas BBQ, Child Restraint Fencing, Outdoor Tables and Chairs, Ski Boat Tow Arm, Super Quiet Diesel Generators, Washing Machine, Tumble Dryer and Electric Throw Blankets.
To find out more about how we can help with optional houseboat extras for your next Unforgettable Holiday, please visit our Optional Extras page.
For further information about planning your trip, please contact Unforgettable Houseboats via our website enquiry form or call us on (08) 8569 2559.
"Thank you Unforgettable. A truly memorable time. I have a new respect and love of the river."
Julie, Karl & Emma: Melbourne, Victoria